Terms & Conditions

Acceptance of terms of use

These Terms and other applicable conditions and notices contained herein govern your use of the BluEmber service and website. Your use of a particular BluEmber website included within the area may also be subject to additional terms outlined elsewhere on those sites. By using, visiting, or browsing the BluEmber website(s), you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use our service or website. Please note: return shipments sent to the address above will be refused. Please contact our customer support team for instructions before returning products.
These Terms of Use are an ongoing contract between you and BluEmber and apply to your use of the BluEmber service and website. These Terms of Use affect your rights and you should read them carefully.

Changes to terms of use

BluEmber reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the links that direct you to the Terms on the BluEmber website. The most current version of the Terms will supersede all previous versions. Your use of the BluEmber website or continued use of our service after changes are made means that you agree to be bound by such changes.

Fees and cancellations

You agree to our additional Fees and Cancellations policy.

Privacy policy agreement

You agree to our Privacy Policy Agreement. Any information submitted on the BluEmber website is subject to our Privacy Policy Agreement. Please review this policy to understand our practices.

Prices

We reserve the right to change prices at any time. Due to possible information misrepresentations, we may correct typographical and printing errors related to prices at any time. Members should be aware that product prices can and do fluctuate as a result of a supplier changing their drop shipping pricing. BluEmber has no control over any supplier’s pricing, shipping and handling charge policies and therefore cannot guarantee any item will remain any particular price for any period of time.

Billing

By using the BluEmber service, you are expressly agreeing that we are permitted to bill you a recurring monthly or yearly subscription fee, any applicable tax and any other charges you may incur in connection with your use of the BluEmber service. As used in these Terms of Use, “billing” shall indicate either a charge or debit, as applicable, against your Payment Method. The subscription fee will be billed at the beginning of your subscription and on yearly renewal thereafter unless and until you cancel your membership. Click on the “Billing” link on the “Settings” page to see the commencement date for your next renewal period. We will automatically bill or attempt to bill your Payment Method each month or year on the calendar day corresponding to the commencement of your membership. In the event your membership began on a day not contained in a given month, we will bill or attempt to bill your Payment Method on the last day of such month.

Automatic Renewals

Your BluEmber subscription will be automatically renewed on a monthly or yearly basis. For your convenience, we will bill the monthly or annual subscription fee plus any applicable tax to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information). Your membership will automatically renew for successive monthly or yearly subscriptions, without prior notice to you, unless and until you cancel your membership or we terminate it. You must cancel your membership before it renews each month or year in order to avoid billing of the next month’s/year’s subscription fees to your Payment Method. You are not eligible to receive refunds once your Payment Method has been billed.

Cancellation

You may cancel your subscription to BluEmber during regular business hours, Monday through Saturday 10:00 AM to 7:00 PM, IST, by calling -BluEmber. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH or YEAR SUBSCRIPTION PERIODS. We reserve the right to terminate your account for any or no reason.

Electronic communications

By using the BluEmber service, you consent to receiving electronic, phone, and mail communications from BluEmber. These communications will include notices about your account (e.g., shipping and receiving e-mails) and information concerning or related to our service. These communications are part of your relationship with BluEmber and you are entitled to receive them as part of the BluEmber subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Service testing

From time to time, we test various aspects of our service, and we reserve the right to include you in these tests without notice.

Use of information submitted

BluEmber is free to use any comments, information, ideas, concepts, reviews, or techniques contained in any communication you may send to BluEmber., including, without limitation, responses to questionnaires or through postings to the BluEmber website without further compensation, acknowledgment or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the BluEmber website or other websites.

Intellectual property

Copyright

All content included on the BluEmber website and delivered to subscribers as part of the service, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of BluEmber, or its suppliers and is protected by India copyright laws. if BluEmber in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying or other unauthorized use of our proprietary content.

Trademarks

BluEmber is a registered trademark of Argent Solutions Pvt Ltd and other marks indicated on our site are trademarks of Argent Solutions Pvt Ltd. All BluEmber graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of Argent Solutions Pvt Ltd. BluEmber trademarks and trade dress may not be used in connection with any product or service that is not BluEmber, in any manner that is likely to cause confusion among customers, in any manner that dilutes BluEmber ‘s rights, or in any manner that disparages or discredits BluEmber All other trademarks not owned by BluEmber that appear on the BluEmber website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by BluEmber Any images of persons or personalities contained on the BluEmber website shall not be an indication of endorsement of any particular product or our service unless otherwise specifically indicated.

Account access & identity protection.

In order to provide you with ease of access to your account, BluEmber will place a cookie (a small text file) on any computer from which you access the BluEmber website. When you revisit the BluEmber website, this cookie will enable us to recognize you as a previous user or as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.

You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You may not share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions and liabilities. Users of public or shared computers should log out at the completion of each visit to the BluEmber website.

If you find that you’re a victim of identity theft and it involves a BluEmber account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency.

Payment obligations

The Member understands that a valid form of payment must accompany all orders.

Warranty

All warranties for products purchased through BluEmber are the responsibility of the respective manufacturers and their agents. All issues, claims and questions concerning product warranties should be submitted directly to the manufacturers. In the event that the product is a health related device or nutritional supplement, all information contained on the website, including information relating to medical and health conditions, products and treatments, is for informational purposes only. The information on the BluEmber website, or information provided by the manufacturers of the products, or information on product packaging or labels is not meant to be a substitute for the advice of a physician or other medical professional and should not be used for prescribing a medication or diagnosing a health problem.

Copyrights

BluEmber and its supplier and distribution partners reserve ownership and copyright to all materials published by BluEmber Reproductions and alterations of individual product images and descriptions may be used for marketing & reselling purposes. You must receive written consent from BluEmber for any other use or any modification of product images and other copyrighted materials. BluEmber allows its members to resell the products we have from our suppliers.

Products

BluEmber diligently strives to provide as accurate information as possible. However, as all specifications and descriptions are provided by the supplier of the product BluEmber makes no warranty expressed or implied with respect to accuracy of the information, including price, descriptions, specifications, and/or quantities. Both the product and manufacturer names are used only for the purpose of identification. Members are responsible for making sure the product information is correct prior to selling any products from this site with the product’s respective Manufacturers.

Data Export

BluEmber diligently strives to provide as accurate information as possible. However, as all specifications and descriptions are provided by the supplier of the product, BluEmber makes no warranty expressed or implied with respect to accuracy of the information, including price, product descriptions or product specifications. In addition, due to size, volume of requests and resource constraints; Data Exports, at times, may be delayed or contain data older then what is displayed on the website.

manufacturer, any product information, images and descriptions prior to marketing any and all products. Product images are subject to change at anytime and are not to be construed as exact representations of any products ordered since the manufacturers can change their products at any time without any notice.

Shipping and handling charges

You are responsible to pay the shipping and handling charges for all products purchased from BluEmber You are responsible for these charges for shipments that are refused or returned for any reason. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us. ANY ODD SIZED OR EXCESSIVE WEIGHTED ITEMS MAY REQUIRE A CUSTOM SHIPPING COST CALCULATION FROM BLUEMBER. ON THESE OCCASIONS, THE ORDERS WILL NOT SHIP UNTIL YOU HAVE APPROVED THE CUSTOM SHIPPING COST.

Order placement

BluEmber is not responsible for loss, or damages as a result of misplaced, mis-ordered or other typographical errors that occur during order placement. The members has sole responsibility for verifying the accuracy of the order, including actual item, pricing, shipping, and/or handling, prior to order submission. Order placement means (single, batch or API) does not change member responsibility and subsequent financial responsibility.

Once an order is placed, it cannot be changed in any way. However, under certain circumstances, orders can be canceled and/or modified. If the Member contacts BluEmber customer service department using the online form as soon as possible with a change request, it may be occasionally possible to amend the order. BluEmber is not responsible for any loss, or damages that are a result of a change request occurring after the order has been placed.

Order returns

Each one of BluEmber suppliers has a different return policy. Members are responsible for becoming familiar with and abiding by the policies and procedures of each supplier for returning products ordered. Failure to do so may result in a rejected return. Individual supplier policies can be viewed by clicking the individual “Supplier Info” links located on the “Products” tab of the BluEmber site.

Fraud Protection

As a pioneering leader in the drop shipping industry, BluEmber is proud to be the first and only company to offer fraud protection (members only) for drop shipping. As a BluEmber member, you automatically receive this service at no additional cost. Taxes

Taxes

As a client of BluEmber, you understand that you are absolutely independent entity from BluEmber. You are responsible to pay taxes to state, federal or local authorities in accordance with any and all applicable laws. This tax responsibility includes collecting and remitting all appropriate sales taxes to state and local authorities.

Products sales & venue disclaimer

Although all the suppliers BluEmber works with are authorized distributors of the products they sell, and BluEmber is authorized to act as a venue to supply said products, this does indicate that all items are suitable for resale under any particular circumstance or venue. BluEmber acts only as a venue to provide access to wholesale product distributors.

Please note, some items which are prohibited are not necessarily against the law to sell, but are simply items that eBay, flipkart, amazon or snapdeal has decided to prohibit based on their own decision. BluEmber has no control over what is and isn’t legal in any venue or region and is not responsible for the sale of any product through our services.

Legal recourse

You and BluEmber agree that the laws shall have exclusive jurisdiction over any dispute or claims, policies, and procedures between you and BluEmber relating in any way to the BluEmber service or website or these Terms. You and BluEmber expressly and irrevocably consent to personal jurisdiction and venue in these courts. The non-prevailing party shall pay all attorney’s fees and court costs.

Limitations on use

You must be 18 years of age or older to subscribe to the BluEmber service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified we grant you a limited license to access the BluEmber website. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the BluEmber website without our express written consent. Any unauthorized use of the BluEmber website or its contents will terminate the limited license granted by us.

Confidentiality

Vendor understands that all information provided by BluEmber is confidential and proprietary to BluEmber and must be used by Vendor according to the terms of this agreement. Vendor agrees to not provide any confidential or proprietary information received from BluEmber to any business entity that may compete with BluEmber Any violation of confidentiality is grounds for immediate termination.

Amendments

BluEmber reserves the right to make amendments to this agreement at any time. Amendments may be the result of changes in economic, legal, or other factors that affect the business of BluEmber.

Product export

Due to the nature of the product export no refunds will be granted for this service.

Payment

It is the Member’s responsibility to obtain payment or assurance of payment from their individual customers before ordering with BluEmber. BluEmber strongly recommends obtaining proper address verification systems (AVS) for credit card purchases and making sure all checks are deposited and cleared before placing the order with BluEmber Orders placed with BluEmber are very difficult to cancel, and are subject to any restocking fees.

Severability

If one or more of the provisions of the policies and procedures in this user agreement are deemed void by law in a court of competent jurisdiction, the balance of the policies and procedures’ remaining provisions, or any provision in the BluEmber manual, shall continue in full force and effect.